Terms & Conditions
A ‘participant’ is an individual who willingly undertakes a class, lesson or rehearsal at Subsdance Dance Studio.
A ‘member’ is a participant who holds a current membership or pass at Subsdance Dance Studio.
A ‘student’ is a participant who undertakes dance classes.
An 'enrolment' includes registering your place and making full payment for a class, membership, pass or private lesson.
A ‘booking’ includes confirmation of a participant, member or external hirers booking request and upfront payment in full.
MEMBERSHIPS
By purchasing a membership, you are entering a contract with Subsdance commencing from the first date of the particular term or training schedule that the membership is purchased in.
Term and Annual Memberships are to be paid in full prior to the commencement of your first class. Other memberships such as performance team memberships are to be paid as per the agreement specifically tailored for team members.
All membership holders must check in to each class at Reception prior to the commencement of the class. It is important for legal and safety purposes that we have a record of your attendances.
All students are required to agree to the terms and conditions online or by signing the waiver provided by Reception prior to their first class.
ENROLMENTS
All payments must be made prior to taking a class or fulfilling a booking in full. "Paying after or later" will not be accepted.
Should you neglect to pay for a class and continue to participate in that class, you will be refused to take any further classes until your account has been settled. Should you refuse to settle your account within 4 weeks of being notified by Management of your outstanding payments, the matter will then be rectified by the Debt Collection Agency.
LATE ENROLMENTS
Should you enrol after the term has begun, you are able to take all classes at the current casual rate. However, Subsdance can consider late enrolment memberships on a case by case basis. Please contact Management to discuss prior to your first class.
CASUAL PAYMENTS
All classes listed on the current timetable are available to take casually. However, places cannot be guaranteed each week for casual payers as priority goes to those who have enrolled in a membership.
Casual payers must be aware that Subsdance can turn those without a membership away at the time of the class should the class be at capacity. It is for the safety of yourself and other students that we closely monitor this.
FITNESS PASSES & BOOKINGS
Fitness passes can be used on any standard fitness class listed on the current timetable. It cannot be used on irregular fitness classes on weekends or any class that is of higher value.
Purchasing a pass does not guarantee your place within the class. Placement bookings must be made to secure your place for each class you wish to attend.
EXTENSIONS
Extensions can only be granted due to severe illness or injury and must be proven by a medical certificate or a letter from an allied health professional.
"Change of mind" is not an acceptable reason for an extension of membership or pass.
Extension due to travel may be granted on a case by case basis and if Subsdance is informed prior to purchasing your membership or pass.
Consideration of your present and future circumstances is suggested prior to purchasing a term membership or pass.
TRANSFERS
All purchases and listed fees are valid for one person only; the participant.
Memberships or passes cannot be used by or shared with another participant.
For cancelled memberships or passes, a transfer of the remainder of your membership or pass can only apply to the next consecutive term and if a medical certificate or letter from an allied health professional has been provided.
"Change of mind" is not an acceptable reason for a transfer of membership.
EXPIRED PASSES OR MEMBERSHIPS
Term memberships are valid for the term (10 weeks) that it is purchased in. After Week 10 of term, your term membership expires and becomes inactive. Adjustments cannot be made once the membership has expired.
Fitness passes are valid for 10 (10 class pass) or 20 (24 class pass) weeks from the first day of being used. Passes are activated at your first class using your pass.
MISSED CLASSES
All missed dance classes for term memberships can be made up on any other standard class that is listed on the current timetable before its expiry of equal or lesser value.
All fitness class passes can be used on any standard fitness class before its expiry. Fitness passes cannot be used on dance classes.
Once your membership or pass has expired, it cannot be extended or adjusted.
It is your obligation to use all missed classes before they expire.
SHOW TERMS
A 'show term' is a term that is dedicated to learning a choreography to perform at the mid year and end of year show hosted by Subsdance. The show terms are Terms 2 and 4.
It is not compulsory to perform and all students not performing are encouraged to continue their classes to avoid interrupting their progression. These terms will be structured so that all students, performing or not, are equally involved in the class and are continually learning. Terms will be structured with 6 weeks dedicated to learning a new choreography that all students can learn. After this point, performers will rehearse outside of class and the remaining 4 weeks of term will focus on a different concept.
All students are encouraged to perform for self-confidence and dance growth.
CANCELLATIONS OF CLASSES BY SUBSDANCE
Students must understand that on rare occasions classes may be cancelled at Subsdances’ discretion without ample notice. In this case, students will be eligible to make up the cancelled class on another class/style on the timetable within the current term or will be issued a free class for that particular style for the following term.
RETURN/REFUND POLICY
All purchases are non-refundable after 32 hours of being purchased.
Should you need to cancel an enrolment, your account will be credited for up to 6 months for future use. Should you need to cancel a booking, your account will be credited for up to 1 month for future use.
Should you need to cancel or discontinue your enrolment due to health reasons or injury, you must provide a medical certificate from a GP or a letter from an allied health professional to cancel your enrolment and for the remainder of your membership to be credited to your account.
"Change of mind" is not an acceptable reason for a refund or a credit.
CANCELLATION POLICY
Should you need to cancel any service or booking after payment, you are encouraged to reschedule your booking and your account will be credited in the meantime.
Should you cancel your private lesson/class within 24 hours of the booking time, a 50% surcharge will apply with the balance being credited to your account provided that Subsdance Management has been notified prior to the booking.
Should you cancel your dance/fitness class within 2 hours* of the class time, a session will be deducted from your account. If you cancel via MindBody, the app will warn you beforehand.
Failure to notify Management of your cancellation before the booking time will result in surcharge of the full booking amount.
Non-standard lessons such as Hen’s Party bookings requiring a deposit to confirm the lesson will be charged the full deposit.
All cancellations cannot be refunded or transferred.
PURCHASE POLICY
By making any purchases from Subsdance, you are agreeing to the terms and conditions displayed.
All purchases placed are subject to availability and minimum amount of participants per course.
A 3% credit card surcharge applies at checkout. AMEX cards are not accepted.
Subsdance has the right to refuse any purchases made by you. When making a purchase you are confirming that all details you have provided are accurate and that you have authorisation to use the credit or debit card to make the purchase.
*Please note, during COVID times, when there are limited spaces available for in-person classes, this cancellation timeframe may change. Any changes to this timeframe will be communicated via MindBody.